Step 2 – Delete the old version of the Quick Assist App (Not part of the MS Store). Following are the steps to download the offline version of MS store apps. Step 1 – Download the offline version of the Quick Assist App from the Microsoft store and place all the files into C:\Temp\QuickAssist. In the end, VMware Support GSS, with help from backend engineering, provided a working solution. We also got to a point Quick Assist will launch without the Writable Volumes present or local admins with Writable Volumes.
We tried many steps of installing the Quick Assist offline using various Powershell commands, and nothing worked out. We noticed with the recent changes Microsoft made to Quick Assist, it stopped working when VMware App Volumes – Writable Volumes were present. Many people were using this built-in app since long time but recently Microsoft announced that the app will stop working after May 23, 2022.Microsoft Quick Assist is a tool widely used by service desk teams to take remote control of a computer and help end-users with a screen share. You can search for the app in Start Menu or direct launch it by pressing Ctrl+Win+Q keys together. Quick Assist app can be launched in Windows 10 and 11 using Start Menu. It’s similar or an advanced version of the classic Remote Desktop tool present in Windows XP. Quick Assist app comes bundled with Windows 10 and Windows 11 operating systems.
Remote desktop apps are used widely for technical support purposes. When a person is having issues with his PC, he can contact a tech expert for remote support and the expert then uses remote desktop app to access and control the client’s PC remotely over the Internet. Remote desktop apps are used to get or give technical support remotely. It can be considered as an alternative to other 3rd party remote support apps such as TeamViewer, AnyDesk, etc. Quick Assist is a built-in remote desktop app in Windows 10 and Windows 11 which allows users to provide or receive technical assistance over a remote connection. The original version of Quick Assist will continue to be supported for the duration of the lifecycle of Windows 10 and 11 versions. After you install the quality update, the original version of Quick Assist will have the same functionality as of the Store app version. UPDATE: With the release of Windows 11 and Windows 10 December 2022 quality update, the original version of Quick Assist will continue to work in Windows 10 20H2, 21H1, 21H2, 22H2 and Windows 11 21H2.
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